Help and support

Get Marlin’s Help and Support to have the best shopping Experience

Marlin.pk believes that all our online shoppers are responsible shoppers and have strong support and interest in our fashion products. Therefore, despite the assurance of seven days’ delivery date, the delivery period is subjected to payment authorization, fraud screening, and the availability of stocks. If you need to receive the items urgently or any other support, we suggest you contact our official email. 

Easy Cash on Delivery Service
Shipping and delivery charges
Shipping charges depend on the delivery location and package weight. There are no additional charges for Cash on Delivery.
Expert Support Available
Minimum Delivery time
Order delivery takes 3-5 days, depending on the size and availability of the product. Orders are used to be processed on the working days and are generally scheduled for delivery in the working day. However, if you want your order on an urgent basis, you may contact me. we will try our utmost to place your order on priority.
  • Which size should I choose?

    All products are sold according to the sizing scheme used by the designer. As sizes vary between designers, we have provided each designer’s size chart.

  • I received an incorrect item, what should I do?

    Incorrect items can be returned to Marlin’s office, subjected to the item being returned must be in its original condition with the original tags and tickets.

  • I receive an error while placing my order, what goes wrong?

    Kindly do take a screenshot of the page where you experience the error, or copy the error message and send it to marlin’s official mail for further assistance.

  • Is my personal information kept secure?

    All payment and shipping data presented by our clients is kept secure and classified. Just approved persons have the privilege to access this data.

Online Expert Support
Our staff of Customer Service Specialists is ready to handle any of your questions regarding our services/technical support.
Gifts for Members
We care for our customers and give certain discounts to our valued customers. However, prices are non-negotiable.
Free Exchange & Return Policy
We offer seven days’ free return and exchange policy in case of any issue.
Promotions are available
We strive to bring the best value to our customers by offering promotions on the unmatched quality product.